Cancellation policy
🌺 Purchase Options & Cancellation Policy
At Passion Moon Potions, we want your experience to feel just as good as our potions do. Here's everything you need to know about ordering, canceling, and what to do if something isn’t quite right.
🛒 Purchase Options
We currently offer:
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One-time purchases on all items in our shop.
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Subscriptions for select products — coming soon! Enjoy your faves on repeat, delivered monthly or quarterly with a special discount.
❌ Order Cancellation
Change of heart? No problem!
We accept cancellations within 1 hours of placing your order, as long as it hasn’t shipped yet. After that, orders are usually already in motion — but reach out and we’ll do our best to help!
Once your order has shipped, it can no longer be canceled.
💌 Returns & Exchanges
Because our products are handmade and skincare-related, we're unable to accept returns on used items. That said, your happiness matters to us — if your order arrives damaged, incorrect, or something feels off, please contact us within 7 days of delivery. We’ll do everything we can to make it right.
🧴 Our Promise
We put love and intention into every batch. If something isn’t right, you’re not alone — reach out!
Email: Passionmoonpotions@gmail.com
Instagram DM: @Passionmoon808